The Company
Northern Lift Trucks are the forefront supplier of material handling equipment in Northern Ireland, Co. Donegal, and Co. Sligo exclusively supplying and supporting Manitou and HD Hyundai equipment.
The Role
Northern Lift Trucks are seeking an experienced Service Administrator based at our office in Upper Ballinderry, Lisburn.
Reporting to the Technical Support Supervisor, the Service Administrator is largely responsible for ensuring the forecast/planned work is performed on time and is the Department liaison to the customer.
On a day-to-day basis, this includes:
- Booking service due appointments with customers
- Updating the Engineer Resource Scheduler by allocating jobs to Engineers
- Engineer time capture
- Allocating warranty campaign repairs in sync with services/repair jobs
- Service contract quotations
- Post service Machine Condition Report evaluation & response
- Pre-delivery inspection/Machine preparation jobs are completed on time
- Liaising with suppliers for ETA’s on machine preparation job attachments
- Customer repair relationship management
The Candidate
The right candidate must have the following:
Key Skills & Competencies
- Commercially aware of opportunities that may present themselves to quote the customer
- Proficient in Word & Excel programmes
- Planning & organising of own workload
- Working to deadlines
- Quotations and follow-up with customers
- Invoicing
- Engaging with Engineers & Customers
The Package
- Competitive Salary
- Access to Employee Health & Discount Schemes
- Company Pension
- Career in a long standing family owned company
- Free On-site parking
- Cycle to work scheme
To Apply
Please e-mail a comprehensive CV to Gary McLorn at gary.mclorn@northern-group.co.uk
Applications close: Tuesday 15th August 2025.
All applicants will be interviewed at your earliest convenience and in the strictest confidence.
We are an Equal Opportunities Employer.
